Offers Comprehensive and Customized Service Contracts, Warranty and Contact Center Solutions
SOUTHLAKE, Texas — Feb. 22, 2018 — ProSource, the largest audio, video, and integration buying group in the United States, announced today the addition of Centricity as a single-source service and protection partner.
Formerly Bankers Warranty Group and Bonded Builders Warranty Group, Centricity is a wholly owned subsidiary of Bankers Financial Corporation. With over 40 years of experience, the company offers comprehensive and customized programs across a range of products, including service contracts, warranty, and contact center solutions. Service plans protect the customer long after the manufacturer warranty expires and provide them with 24/7 call center support.
Comprehensive group programs include:
- Standard single component coverage
- Custom installation system coverage
- iConnectProtect monthly subscription plan
“The key to a successful service contract program is superior customer service and expedited claims handling,” said Dave Workman, CEO and President of ProSource. “The Centricity team is experienced and committed to our members’ success with a wide range of convenient service solutions.”
“Consumers are looking for fast, efficient, knowledgeable, and friendly service, which is why we invest in the people and processes necessary to deliver an exceptional customer experience,” said Melissa Go, Centricity’s Senior Client Services Account Manager. “We are a service and protection partner that puts the customer at the center of our world.”
For information on becoming a ProSource member, please contact Sherry Dantonio, Director of Membership, at (562) 810-1706 or by email at Sherry.Dantonio@Prosourceinfo.com.